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Jordanelle Ridge Master Association offers two primary methods for making assessment payments. The ideal way to set up payments is online through the Resident Portal. To make payments through the resident portal, you must first contact management to provide them with your contact information and register for the resident portal (see Resident Portal Instructions). You may also pay by check or money order. For more information about assessment amounts, please refer to the Resale Disclosure Sheet on the HOA’s website or contact management.

Pay Online via E-check or Credit Card in the Resident Portal 

Once registered and logged into the Smartwebs Resident Portal, click the Payment button and you’ll be directed to the payment processor (RevoPay). Access the online payment service and choose an online payment option.

You may set up a one-time or recurring payment at no cost (additional recurring payment functionality coming soon).

You may also make a payment using a Credit or Debit Card (Visa, MasterCard, AMEX, or Discover), processing fees may apply.

Pay by Check or Money Order

To make a payment by check or money order, make the check or money order, in the amount you would like to pay, payable to Jordanelle Ridge Master Association.

To make sure we get your money to the right place without delay, please write or print the account number, owner name, and unit address on the face of the check or money order. Please also cut off the bottom of the statement you received and mail it together with your check.

Please be sure to address the Association on the front of the envelope and have the check or money order mailed to PO Box 708400, Sandy, UT 84070-8400.

***If you have any questions or concerns, please visit the HOA’s website or contact management***

Association records and documents are kept by the association management team and are made available to owners in multiple ways:

PDF copies of important association documents can be downloaded from the owner portal on the documents page or sent to the owner via email if requested.

Physical copies of documents can be printed and mailed to owners for a small fee if requested.

Owners can also request a statement of their account by email request to management.

Real estate agents, title companies, lenders and other third parties looking to obtain a payoff statement, lender questionnaire, insurance certificates, or other association documents for a closing can order those documents for a small fee at www.HomeWiseDocs.com.

Master Association

Larger residential developments such as Jordanelle Ridge are made up of several neighborhoods and benefited areas all connected under a single master association. The Master Association is the umbrella homeowners association organization (the first and primary homeowners association) for the entire Community. Some individual neighborhoods or areas that benefit from exclusive amenities and common areas may also have a neighborhood association or service area, in addition to the Master Association.

Neighborhood Association

A Neighborhood Association is a separate homeowners association within and subject to the Master Association that has its own Board of Directors, its own common areas, and its own separate financial and administrative systems. They operate independently of the Master financially and administratively but are still subject to the Master Association’s CC&Rs. Owners in a Neighborhood Association pay Neighborhood Association assessments in addition to their Master Association Assessments.

Service Area

A Service Area is similar to a Neighborhood Association, only it is controlled by the Master Association. A Service Area may have its own CC&Rs, its own committees, its own common areas, and its own administrative and financial structures that are separate from the Master Association, but is controlled by the Master Association Board. Owners in a Service Area pay Service Area Assessments in addition to the Master Association Assessments.

The Jordanelle Ridge master community is unique in that many of the roads that connect the community together are privately owned and maintained by the Master Association. This private road infrastructure is critical to the operation and functionality of the community. Everyone in the community contributes to the private road system through Roads Assessments. These Assessments are carefully planned out and kept separate from the Common Assessments so that they can be assessed in classes based on lot size.

If you get a violation notice from the Association this might mean that the Association has become aware of an issue with the property that does not comply with the governing documents. The best thing to do is read the notice, follow the HOA’s request as outlined in the notice, and contact the association if you have any questions or concerns. Most violations are not escalated to a fine if they are resolved quickly. Fines are only given when an issue remains unresolved and the owner is unwilling to cooperate with the association. Being aware of the issue, following the HOA’s requests, and opening the lines of communication with the association management team are the best ways to resolve an issue quickly. 

Yes, you can set up a “payment schedule” through the Smartwebs Resident Portal which will save you and ensure your HOA payments arrive on time. For more detailed instructions on setting up a payment schedule in the resident portal follow this link: https://www.jrmhoa.com/news/set-up-automatic-recurring-payments-jrma 

The homeonwers association (“HOA” or “association” for short), is the designated organization aurhorized to govern the affairs of the Jordanelle Ridge development community as outlined in the community’s governing documents. The primary responsibilities of the association are to collect assessments, maintain common areas, keep records, and uphold commuity standards and rules. The purpose of the association and the community standards is to maintain the desirability, attractiveness, and overall value of the community over time.

The governing documents are the founding documents of the development community that provide the rules and standards for the community. The governing documents connsist of the declaration of CC&Rs, the bylwas, the articles of incorporation, the design guidelines, and the rules and regulations adopted by the community. Applicable federal, state, and local laws also play a critical role in governing the association. The primary document that sets the association into motion is the declaration of covenants, conditions, and restrictions (CC&Rs) which is recorded on the property with the land records and is binding on the owners when they buy property in the community. The declaration of CC&Rs serves as the primary governing document for the community that establishes the powers and responsibilities of the association and the owners. 

PDF copies of the governing documents are made available to homeowners to download through the homeowner portal and on this website or by written request to Association management. 

Real estate agents, title companies, lenders, and other third parties can request documents through www.HomeWiseDocs.com. 

Associatoin dues or payments that are owed periodically by the owners to the Association are called assessments. Article 11 of the Maste CC&Rs outlines the specific types of assessments that owners should be aware of. Assessments are how the Association produces income to fund the administrative and maintenance costs of the Associtaion.

The primary assessments are called the common assessments. These are the recurring assessments that are paid every month to fund the administrative and maintenance operations of the Association. The common assessments for each lot/unit are a function of the association’s total annual budget divided by the total number of units in the community. Types of common or recurring assessments include the Common Assessment, the Roads Assessment, Service Area Assessments, Neighborhood Association Assessments.

The annual budget is an estimate of all the association’s income and expenses for the year and is put together and approved by the associatoin board and management team. Recurring assessments are due on the first of each month.

The HOA may also non-recurring assessments such as the Reinvestment Fee Assessment, Special Assessments, Specific Assessments, and Capital Improvement Assessments, as defined in Article 11 of the Master CC&RS.

Owners are obligated to pay assessments. Owners who choose not to pay assessments on time subject themselves to the association’s collection policy. 

The Reinvesmtent Fee Assessment is a type of assessment that is charged to new owners through their closing when they purchase a property in the community. Reinvestment Fee Assessments to not apply to refinances. The Reinvestment Fee Assessment is typically paid by the buyer at settlement, unless otherwise negotiated with the seller. If the Reinvestment Fee Assessment is not paid through settlement is is billed to the incoming owner’s account.

Reinvestment Fee Assessments contribute to the overall funding of the Assocation’s operations, including the administrative, maintenance, and reserve costs.

The Association Board determines the Reinvestment Fee Assessment amounts from time to time, within the constraints of the law.

Lots/units that are in a Neighborhod Assocaition or Service Area may pay a larger Reinvestment Fee Assessment so that a portion of the Reinvestment Fee Assessment can be allocated to the Neighborhood Association or Service Area funds which ultimately benefit the owners therein.

While the association does not generally condone complaint-based violations in the community, there may be a time when it is necessary to let the HOA know of an issue that is impacting the community. In this case, you will need to submit a formal complaint form which can be found HERE. The form must be filled out in its entirety to be accepted. Once received, the management team will make every effort to review and verify the complaint. Complaints that cannot be independently verified by management will be dismissed.